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All You Need to Know About us

All ITSS consultants have extensive industry experience in helping organisations with between £/€ 10 million and £/€ 300 million in the UK and Ireland drive business performance through best in class Business Processes and IT Solutions.

“Information technology and business are becoming inextricably interwoven. I don’t think anybody can talk meaningfully about one without talking about the other.” – Bill Gates

Our people are experts at procuring IT Solutions to ensure the best possible fit of product, service and supplier and achieving best price. They have managed extensive IT driven change projects from the Client side and managed supplier delivery and benefits realization.

The ITSS Managing Partners, have directed leading IT Solutions and Services companies and the IT and Business Process Evolution (IT & BPE) functions for PLCs.They have helped organizations clarify and agree IT and process improvement needs, define business cases for process and IT change and implement that change. They have been responsible for forming and leading IT Departments and IT Solutions Delivery and support organisations, implementing best practice and making sure IT performance and value for money is measured and visible. They are well placed to advise on the optimum mix of internal vs external IT service delivery and assist with the implementation of effective IT functions.

“The only source of knowledge is experience” – Albert Einstein

The ITSS Managing Partners are Associates of the Expense Reduction Analysts in the UK. Our cost services can be contracted through ERA Business Development Managers.
A full range of fee options are available including project quotation and tiered consultancy rates. For cost reduction focused projects fees can be paid for from shared savings so organisations can benefit from our expertise at minimal or zero net cost.

  • Michael Hully
    Michael HullyPartner

    Michael has over 25 years experience in delivering IT Solutions to business. He is MBA qualified, a PRINCE 2 registered practitioner and trained to ISO 9000 Lead Auditor and ITIL Service Manager level. He previously directed IT & Business Process Evolution for an Irish PLC and was Ireland’s Managing Director for an international IT Services Group that developed and delivered ERP and other IT Solutions to private and public sectors. Michael has developing and delivered IT Governance structures, IT strategies, new IT delivery and support organisations, leveraging internal and outsourced resources in a National and International context to deliver best in class business IT services.

  • Chris Brown
    Chris BrownPartner

    Chris holds a BA in Business and Transport and has 30 year’s experience of delivering cutting edge IT solutions and business change in the travel and gaming industries. He previously directed IT and Telesales for a UK PLC and subsequently spent 6 years directing IT for an international online and offline gambling group in the UK and Europe. Chris has delivered highly performant, resilient IT Operations and Customer Service Centres from on-shore and off shore facilities to service consumers with innovative IT solutions.

“ITSS provided an invaluable independent service between our business and IT suppliers, helping us fully define the business need and make sure we procured an effective new IT solution whilst reducing business risk and saving over 40% in the process”

Peter Nesbitt, Director,, Fimak Group.

Still something you want to know?

Call us and ask to speak with one of our partners. We will be more than pleased to discuss your issues and see how we might be able to help you.